"Monopoly" may be a fun family night activity, but if you live in a place where you have little or no choice for Internet access, it's not fun and it's not a game. According to FCC data, most families don't have a choice in Internet access providers, especially providers they like. Nevertheless, the biggest companies keep reporting increasing revenues every year. People aren't happy with the service they're receiving, but companies like AT&T and Comcast continue to thrive. What's going on?